No, it is not possible to request an exchange on Hardloop.
What should I do if I want another size or color?
If you would like to receive the same item in a different size or color, you will need to place a new order on our website.
The original item must be returned for a refund. To find out how to proceed, please consult our dedicated article: How to make a return?
After our warehouse has received your return, you will be refunded within a maximum of 14 days.
And what if I benefited from a discount on my original order?
If the promotion you used is no longer active at the time of your new order, it will unfortunately not be possible to benefit from the same price.
👉 But rest assured: special offers and discount codes are regularly available on Hardloop.
You can view our current discounts directly on our Promo codes & Hardloop offers page.