If your order has been confirmed, it is still possible to modify it as long as it has not yet been prepared or shipped.
📩 How to proceed?
👉 Please contact us as soon as possible via the contact form, indicating:
- your order number
- the requested modification
- the product(s) concerned
➡️ The earlier you contact us, the higher the chances that we can modify your order.
🚚 Once the order is being prepared or has already been shipped
Once your order is in preparation or already dispatched:
👉 it is unfortunately no longer possible to make any changes.
📧 Confirmation
If the modification is possible, you will receive a confirmation email.
You didn't find the answers to your questions?
Don't hesitate to contact our team of experts via the contact form, or by phone from Monday to Friday between 8am and 4pm: +33 1 84 67 14 24