Do you want to make a return? Nothing could be simpler and we offer the return costs.
You have 100 days from the date of shipment to make your return. To be accepted, the product must be in its original packaging, new and unworn and returned with its original labels.
For this, you need to follow the following steps:
- Request your prepaid return label at the following address: email@example.com
- Specify your order number
- You will have your answer within 24 hours maximum
- Download your return label, invoice and print it!
All you have to do is stick your label on your return parcel.
Important : You must also tape a plastic envelope on the parcel containing the customs document in two copies and the invoice in two copies. These documents will be also attached to the email.
Now you can drop off your parcel at a post office !
We will refund you, or proceed the exchange within 72 hours of receiving your return package.
All the information back on our page: How to make a return?