When will I be charged?
Your PayPal account will be charged a few minutes after the confirmation of your order.
Will I receive a payment confirmation?
You will receive an order confirmation that contains the link to your PayPal payment. You will also receive from us an email confirming your order Hardloop
Is it possible to pay by PayPal without having a PayPal account?
If you do not have a registered PayPal account, you can use PayPal as a payment method.
Just select PayPal as the payment method during the ordering process.
You will then be directed to PayPal to finalize your order. When you arrive at the login screen, click: Pay without opening an account.
You will be prompted to enter your card details and confirm your payment without having to open a PayPal account.
What happens if I decide to return a product?
If you return products to us, the amount will be credited directly to your PayPal account once your return has been received at the Hardloop warehouse. If you used PayPal as a guest, the amount will be credited to your bank account.
You didn't find the answers to your questions?
Don't hesitate to contact our team of experts via the contact form, or by phone from Monday to Friday between 8am and 4pm: +33 1 84 67 14 24