What if I am absent at the time of delivery?

If you are absent at the time of delivery, a notice will be placed in your mailbox.

This notice will include the date of passage and the post office where you can pick up your parcel.

To pick up your order, go to the post office indicated with your notice and a piece of identification. Your parcel will be kept 15 days before being returned to Hardloop.

By selecting the delivery in Colissimo "My Merchant", you can pick up your parcel according to your convenience and your availability at one of the 7,000 retailers of the network So Colissimo near your home or your place of work. You have 10 working days to pick up your package, after this time, your package will be returned to Hardloop.