To cope with the exceptional situation we are going through and guarantee everyone's security and serenity, Hardloop has adapted the work organization of its teams. In this particular context, our usual delivery and return conditions may be extended.
We thank you in advance for your understanding and your loyalty and hope soon to be able to find you in a refuge or in a hiking path. Take care of yourself !
- Hardloop continues to deliver to your home
The Hardloop site remains open and we continue to ensure our deliveries!
We hope to be able to help bring you a few moments of joy with the perfect equipment for your next adventures which, we hope, will not take long ...
Our logistic team, highly aware of this crisis, prepares your orders in the best conditions and ensures that the sanitary rules are perfectly respected.
- Deliveries are made at home with DPD
For the moment, only shipments with DPD to private or corporate addresses are possible. The relay points and shop are now closed.
- Delivery and return times may be extended
Given the context, deliveries can sometimes take a little bit longer than usual (currently 3 to 7 working days).
- Returns are possible for 100 days
In view of the current situation, Hardloop reminds you that you have 100 days to return an unused item to us. So don't worry if the post office or parcel shop is closed due to the Covid-19 or if your return has been blocked during shipment to our warehouse.
- The Hardloop team is at your service by email or by phone
If you have any questions, don't hesitate to send us an email or contact us by phone on 0033 1 84 67 14 24 (Monday to Friday from 9 a.m. to 6 p.m.) our team will be happy to help you!
Take care of yourself !
Your Hardloop team