The received product is damaged? The received product is wrong? There is an item missing in the package?
Before all, we would like to apologize if you find yourself in such situation.
You have three options:
- Either request an exchange through our form.
- Or you can request a refund through our form.
- You can get a partial refund if you keep the damaged product.
In all cases, it is very important that you notify us of the problem via email: firstname.lastname@example.org and include pictures.
You will receive a return label via the forms