How to return one or more article ?

What if I want to return one or more articles ?

Nothing is easier and we offer you the return costs !

You have a period of 100 days from the date of shipment to make your return. To be accepted, the product must be in its original packaging, new and unworn.

To make sure the process will work, please follow those steps:

1. Request your prepaid return label at the following address: hello@hardloop.fr 

2. Specify your order number, and the item you wish to return

3. You will have your answer within 24 hours maximum

4. Download your return label and print it

5. Return the item to its original packaging (shoebox, plastic packaging)

6. Put it in a parcel (for example: Hardloop carton)

7. Stick your label on your package

8. Drop off your package at a post office

9. Keep the receipt stamped by the post office.

We will refund you, or process the exchange within 72 hours after receiving your returned package.